Remember this post? (Read more to get actual link, lol). It was a bit over a month ago when I posted about my dead phone. Well, last night the display on my new phone (a month exactly to the day I got it!) just died. I tried to answer it and I had a blank white screen and I couldn't answer it when I pushed the talk button. I can send and receive calls with it now, but no texting again.
So I called customer service, in non-English speaking country of course, and after 20 minutes of, "Can you at this time turn your phone off then back on, please?" and "At this time I am entering more information into my system." I was promised a new phone and more minutes. I can continue to use (lol) my phone until the new one comes and I don't have to return it. I can expect to receive my new phone in 5 - 10 days (!!). At that time I must call the customer service center to activate my new phone and transfer my minutes. I also plan on asking for a credit for the ringtone I purchased a month ago and will now lose :(
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