The hubby is on the phone with Dell tech support at the moment. I took the big comp, affectionately known as The Beast, into work the other day after it started being seriously slow to respond. Big monster machine, 4 gigs of ram, quad-core processor, SLI graphics cards. Not supposed to be slow. In fact, at one point it was too fast and we had to dumb down the SLI settings, lol.
So The Beast sat at work from Monday until today, with our awesome techs trying to figure out what was going on. We'd already ruled out virus (I'd run scans with Trend Micro, Malware Bytes and Super-Anti Spyware before I even took it in), so the first thing we did was test the hard drive. It passed all the tests. So then we looked at graphics cards. WOW. They were toasting. But then, just to check, they stuck a different graphics card in and it was toasting too.
So then they installed my SLI on a different drive and they were fine. Hmmm. It was stump the tech week, lol. So then we waffled back to hard drive. Woot, warranty has 37 days left on it. So last night the bossman left it running the in depth diagnostic and 13 hours later it failed. YAY! This is a good thing, lol. Because now we have an error code to take to Dell. It's memory issue, though whether it's ram or the graphics card memory, the code didn't tell us.
And this is why hubby has been on the phone with them for an hour. I'm pretty sure they are going to reformat as he came out a few minutes ago asking if we had operating system disks. But that's ok. Everything is backed up to an external hard drive.
Although, reinstalling WoW will take an entire damned day, lol.
UH-OH. Apparently the phone went dead or he lost the tech, 'cause hubby is pissed now. And trying to call again. Yikes.
